# The pack station - Packboard 1.x documentation

> Check every item into the box with a barcode scanner, catch wrong or missing items, and mark the order packed.

> [!NOTE]
> This is part of **Packboard Pro**.

**WooCommerce → Pack station** is a screen for the packing bench. Scan the order, then every item as it goes into the box. A wrong product or one too many is caught before the parcel is sealed.

![The pack station in the middle of an order: one line done, one partly scanned, one to go](https://storage.extendiment.com/media/258/screenshot-2-d3838713.png)

## What you need

- A **barcode scanner** that types into the browser like a keyboard. Nearly every USB and Bluetooth scanner does. A keyboard works too.
- Products with a **SKU**, or a barcode in WooCommerce's **GTIN, UPC, EAN or ISBN** field on the Inventory tab (WooCommerce 9.2 and later). Scans match either, ignoring upper and lower case.

## Packing an order

1. **Pick the order.** Scan the order number from its packing slip or pick list (with or without the `#`), or click it in **Waiting to be packed**, the list of orders in Picking. On the board, each card in Picking has a **Pack →** link that opens it here too.
2. **Scan each item** as it goes in the box. Each scan counts one, with a short beep, and the line turns yellow, then green when it's complete. The total at the top shows how far you are.
3. **Finish.** When every line is green, press **Enter** (scan nothing) or click **Mark packed**. The order moves to **Packed** on the board and the screen is ready for the next order.

The scan field stays focused the whole time, so you can keep your hands on the scanner.

## When something's wrong

| You see | Means |
|---|---|
| "“X” is not in this order." | The scanned product isn't in this order. Keep it out of the box. |
| "All of “Product” are already packed." | That's one too many. |
| "Order #123 not found." | No order with that number. |
| "Order #123 is Completed, not processing." | Only Processing orders can be packed: this one has shipped, or is on hold or cancelled. |

Each comes with a low error tone and a red message.

## Without a scan

- The **+** and **−** buttons on a line change its count by hand, for an item without a barcode or a label that won't scan.
- **Mark packed anyway…** finishes an order that isn't fully scanned, after asking you to confirm, for example when an item is out of stock and you're sending the rest.
- **Cancel (Esc)** leaves the order as it was, still in Picking.

## Printing the packing slip

Tick **Print packing slip when an order is packed** at the bottom, and the slip for each order opens to print as you mark it packed. The setting is remembered on that computer.

## Custom order numbers

If your store uses a plugin that changes order numbers (for example to `SHOP-1042`), scanning that number needs a small piece of code to find the order; see **Carriers and order numbers**.

Source: https://www.extendiment.com/plugins/packboard/docs/1.x/pack-station